When you can’t find or access the data on your Western Digital (WD) external hard drive, it can be devastating especially when the lost data are those precious photos and computer backups. It is a simple and practical means of securing dtaa on your WD drives, with just a few clicks. 3. For more information, click this privacy policy There are two in-build tools in Windows for failed/crashed/corrupted logical disk. It’s as though there is some sort of conflict. 2. The pop-up is basically a counter reaction of your Mac that you should take measures to manually remove the file that is in inverted commas. I tried to use it at work (university), where I do not have administrator rights, and the computer keeps telling me that I am not allowed to install the driver, whenever I click on WD Drive Unlock.exe. Fortunately, it’s not the end of the day. Figured out the solution to " WD Drive Unlock” will damage your computer. Connecting the Drive 1. Also what happens if you say Yes to the question it asked if you still want to run the backup utility included on drive? At the new prompt, type select volume 4 and hit return (or whatever number your WD drive is listed as). Register your drive to be kept up-to-date on the latest WD products: Make sure that your computer is connected to the Internet. I have an old 300gb passport which works on USB 2 and USB 3 ports. Open Windows Explorer (PC) or the Finder (Mac). Specifically, when you plug a WD hard drive into a Mac computer, macOS would be notified. 3. I have discovered that it may be a driver problem - see I am using asmedia usb3 and the driver I am recommended from ASUS website isn’t the most up to date. Fix 1. As I say, when I set a password it works in my usb 2 ports but in my usb 3 ports the drive doesn’t initialise and instead of getting the password prompt I get the error message about using the correct unlock prog associated with the drive I am wanting to open etc. Connect the drive to your computer as shown in figure 3. a) Boot the computer from the USB Recovery Drive. So, we usually simplify this process in 4 steps: Fix a corrupted hard drive in Windows 7, 8, or 10. Brand new WD 1TB myPassport - My wd drive unlock appears to be conflicting when connected to USB 3 giving me the error message: “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock”. Page 45: Registering Your Drive Registering Your Drive The WD SmartWare software uses your computer’s Internet connection to register your drive. Have set it up to work with a Password for data protection. Connect the drive to your computer as shown in figure 3. For example, if you needed to unlock the C: drive, you would type unlock c: Question: Q: "utility" will damage your computer and you should remove it to the trash More Less. WD Drive Utilities for Mac. WD Security for Mac. This site contains user submitted content, comments and opinions and is for informational purposes only. Both of them will damage your data, so that is why you need to save it first. My model is k53e (sold to me as x53e by comet). I can connect both to the USB 2 ports and both work fine. Verify that the drive appears in your computer’s file management utility listing. However, if you have physical damage to your drive - a common reason for the “blue screen of death” - it may work for a very brief time before crashing permanently. c) Click on “ Repair your computer ” from the lower left corner. Connecting the Drive 1. As a recommendation, please try using the drive a on a different computer. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. Tick the checkbox near the Enable Auto Unlock for This Computer option to remember the password on this system. The maximum storage capacity offered by this external hard drive is 4TB. We have listed some of the most common and easy fixes below that you can try out when experiencing errors with your drive. 1. 4. Situation now is I am using the recoomended driver and whe I plug the passport in the unlock comes up but instead of being asked my password I get the error message : please use the unlock associated with the drive you wish to unlock etc. An illustration of two photographs. Apple Footer. Then try connecting your WD My Passport for Mac hard drive with a new USB cable if you can fetch another one. There are many causes for WD hard drive data loss, from accidental deletion, disk formatting, to device corruption/damage, etc. You reserve the right to access and change your personal data, aswell as the right to request its deletion within the limits permitted by law. “WD Drive Unlock.app” will damage your computer. Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… 4. Assign a drive letter for the WD My Passport Ultra drive. So I am just not getting past the unlocking stage when connected to USB 3. 4. Check the USB port: The USB port is the hardware interface between the hard drive and your computer. Connect your 'My Passport' drive to your PC and secure it so you can keep others from accessing your important files, such as videos and documents. 2. 3. GoodSync for WD. So I am now wondering - should I try and set the password while it is plugged into usb 3. Switch a USB port/cable and replug it to your computer. b) In the “ Windows Setup ” dialog box that appears, set the Time and currency format, Keyboard or input method and the language to install and then click “ Next ”. Let try to run a system scan with Speed Up My PC to see any error, then you can do some other troubleshooting steps. For example, let's say your WD drive is listed as "volume 4". Install WD Discovery for Mac. You need to open a command prompt window to unlock or lock the hard drive. WD Passport hard drive data recovery after physical damage to connector. An illustration of two cells of a film strip. WD Drive Utilities on 32-bit and 64-bit PCs. Using the Western Digital My Book hard drive facilitates our lifes, you can take your favourite media data or any important files to anywhere when you need them. Check the USB port of your Mac . WD Drive Utilities for Mac. Select the WD My Passport Ultra drive on the main interface of Disk Management. If you want to try more password attempts, click Exit, unplug the drive & plug again into your computer. Practically you can only unlock WD My Passport drive by erasing all your data, but that also involves a trick. The drive is known for its high capacity, automatic backup software, and universal connectivity. Click the Unlock Drive option to unlock the drive. After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. The WD software installs the proper driver for your drive. This chapter provides instructions for connecting the drive and installing the WD software on your computer. Connect the drive to your computer … Still want to run this unverified app?" If the problem still continues, try using a different USB port. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other data. How to remove WD Drive Unlock.exe If you encounter difficulties with WD Drive Unlock.exe, you can uninstall the associated program (Start > Control Panel > Add/Remove programs What can you do to fix WD Drive Unlock.exe ? If the issue persists, you should try connecting the drive on different computer as it may be helpful to detect the WDUNLOCKR to unlock the drive. It becomes difficult to get your files back after such an incident. If a Found New Hardware screen appears, click Cancel to close it. Connecting the Drive. An illustration of text ellipses. There are many software packages for recovering data from the WD My Passport hard drive. Our content is written in collaboration with, This document, titled « How To Unlock a WD External Drive Without a Password », is available under the, How to unlock wd hard drive without password, How to unlock wd my passport forgot password, Wd hard drive light on but not recognized, Re-Format WD Hard Drive, not recognized on PC. Reimagined Design The bold, vibrant design of My Book desktop storage is sure to stop you in your tracks. Find your WD drive in the list (may be listed as WD drive or may be identifiable by listed size), and note the volume number. However, there are a few ways to make Hard Drive Data Recovery possible. Software. Go to the Applications folder and then open the Utilities folder. The first and the most common is chkdsk. Product Firmware Product * If your product is not listed above, please visit the product page. Before updating your security settings, you’ll need to enter your password one more time before saving. Unlocking a WD My External Hard Drive Here's a quick rundown of the tools that you can use to use to unlock your WD external hard drive. 3. If you forget your password, you will not be able to access the data that is on your drive or write new data to it. You should eject the disk. While erasing the hard drive, all the data stored on it will be deleted. The WD Security software uses your password to electronically lock and unlock your drive. I know the WD Passport drives well and for the most part they are very reliable. access to your drive and you do not want them to see your files on the drive. When the computer or WD external hard drive gets infected by virus or malware, you may not be able to access saved data or even open the drive in PC. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. If you log out and back in, the same thing happens only the ‘WD Drive Unlock’ popup will tell you that the drive is unlocked. Acronis True Image for Western Digital to back up their drives.) If you forget your password, you will not be able to access the data that is on your drive or write new data to it. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. Now, choose a drive letter from the drop-down list and click OK. Click Change to modify another drive letter, if needed. Connect the drive to your computer as shown in figure 3. So any ideas what caused this? After making sure that WD Passport got detected by your PC, now connect the WD Passport to the computer. Matshita-DVD-ROM-UJ-850s-ATA-device doesn't read any CDs/DVDs, ASUS P8P67 motherboard - RAM frequency issue. All in all, WD Drive Utilities provides a few neat features that aren't available as standard Windows functions. Turn on your computer. I hope you read this last part becuase I need advice and have made great ground on this (after 3 days…lol). How to fix the crashed hard drive? Verify that the drive appears in your computer’s file management utility listing. If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. Acronis True Image for Western Digital. Hello asm244, As a recommendation, please try using the drive a on a different computer. The program runs as a virtual CD-ROM drive on your system. Step 1. Download and install the WD Drive Unlock Utility on your system. Verify that the drive appears in your computer's file management utility listing. After we have tried this method your only option is to format your drive and lose everything or send to WD and they will hack the code for an extortionate amount of money. WD Security for Mac . 3. Occasionally (after changing drive letters) I got the new one to unlock via USB 3 but then after one successful unlock it goes back to the “you must run the WD Drive unlock application from the WD drive unlock CD associated with the drive you want to unlock” error message. You should eject the disk. Step 2. These fixes are aimed at optimizing your WD My Passport so that they run better. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. If using the USB-C to USB-A adapter, verify the arrows are on the same side, pointing at each other. WD Smartware is a backup and restore software that, boots with your machine. But all that doesn't mean you can't get your data back. Remove and clean up the virus that blocks/stops WD external hard drive from working. Computer Services 302,678 views. You need to right click on it, and click " Get Info There’s a dropdown menu under General, click " Override Malware Protection Connect the drive to your computer as shown in figure 3. The drive shows in disk management as unallocated and not initialized. If you already know the password, you can unlock the drive using it. The WD external hard drive not showing up on the computer, it means you cannot access the drive to manage your data on the device. If a Found New Hardware screen appears, click Cancel to close it. It should say "volume (#) is the selected volume". Restart your computer after changing the drive path. 2. 2. 2. Not so remember how i do manage to delete that WD Unlocker bcoz it happen so fast since i just click everywhere. It delete the WD Unlocker…hahaha But then It doesn't give me the option to still run the app...Can I just not use an external hard drive unless I take the laptop out of S Mode. GoodSync for WD. An illustration of a computer application window Wayback Machine. 6. Verify that the drive appears in your computer’s file management utility listing. Connect your My Passport Wireless drive to your computer using a USB cable. Connecting the Drive 1. The WD software installs the proper driver for your drive. So turns out the problem was the unlock.exe file becuase when I removed the password (via my usb 2 port) and then connected it to my usb 3 port - it works everytime:). 4. If a Found New Hardware screen appears, click Cancel to close it. The WD software installs the proper driver for your drive. . It's only flagging the backup app that comes on the External, not the drive itself. WD Smartware is a backup and restore software that, boots with your machine. An illustration of a 3.5" floppy disk. 4. Audio. 3. That seems to indicate a problem with the drive itself. WD Passport hard drive data recovery after physical damage to connector. WD Security makes it possible for you to password-protect your WD drives and thus protect them from unauthorized access. Voilla!! 4. But, i do remember i click on “Properties” of the WD Unlocker Drive…then another “Properties”… then i scroll for section disable drive and then click. This way there will be no virtual CD interference (though I realise I won’t be able to open it on other computers without the unlock.exe file but I could just keep a copy of it on my drive)? Alternatively, is there a way I can remove the unlock.exe (secret partition) from the WDpassport and copy it to my desktop. Books. 3. Turn on your computer. By scanning and removing viruses from your computer hard drive regularly, your computer will be healthy and free from any file corruption that could lead to data loss. Turn on your computer. 2. To unlock the hard drive unlock x: The x represents the letter of the hard drive that you want to unlock. 2. Verify that the drive appears in your computer's file management utility listing. 4. 1. Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! See if you can set it up and use it to back up your … This helps protect your PC and keep it running smoothly. CAUTION! 1. go to the wd smartware and go to the security and place a password ***** your my book. I think the virtual CD was somehow blocking the mounting of the drive. What concerns me in your Post is that you have tried connecting the drive with different USB cables and have also tried connecting it on a different computer. If a Found New Hardware screen appears, click Cancel to close it. A few words of thanks would be greatly appreciated. The WD software installs the proper driver for your drive. I ran a test and connected my old passport to USB 3.0 and it offers me the password which I enter - but the point is before I enter my password the drive also shows in disk management as unallocated and not initialized - leading me to assume this is a problem with my wd drive unlock. When external hard drive is not showing up on Mac, ensure the cable is properly connected to both the drive and computer. Connecting the Drive 1. The information will be used subject to terms and conditions, for advertising purposes. 2. I have the same issue. If a Found New Hardware screen appears, click Cancel to close it. D:\WD Apps for Windows\WD Backup.exe. Click on the Add button and select Assign the following drive letter. If a Found New Hardware screen appears, click Cancel to close it. Connect the drive to your computer as shown in figure 3. If a Found New Hardware screen appears, click Cancel to close it. Try these steps and let me know if this works. Your external hard drive can b… Tried it on a different computer (though it’s exactly the same model and make) and got exactly the same. Click the Erase tab that is located at the top of the screen. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. 2. Powered by Discourse, best viewed with JavaScript enabled, Please help - WD Drive unlock problem (not the usual and a bit complicated). For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. Turn on your computer. Click Addto add a new drive letter for the USB drive. An illustration of an audio speaker. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. WD Easystore is an external hard drive that helps you to store and back up your data over a cloud network.You can connect this hard drive to your computer via a USB cable. 2. Video. The bad thing about your situation is, western digital does say in the instructions that if you ever forget your password, data is nonrecoverable. I think ASUS have scewed up. A [software component] will damage your computer message displays when printing or installing - Click Here If you are able to unlock the drive, please remove the security on the unit and connect that back to the other PC to see if you still gets the conflict. You may contact WD support so that their technical team could offer any help. Reboot your computer and log in. 2. Turn on your computer. More. You can still copy files to and from the drive, correct? The WD Security software uses your password to electronically lock and unlock your drive. Regularly scan your WD hard drive with authorized antivirus software to help remove possible viruses from your WD external hard drive. 1. Turn on your computer. It comes installed on Western Digital external hard drives. If the WD My Passport Problems persist, continue with the next step. Tip: When you set password next time, make sure you … Would wiping the entire disk (of the hidden partition) be okay or would this stop it working? WD Security Enter an incorrect password five times in a row. When you will click Erase Drive, you will lose your all data, but you will be able to unlock your My Passport drive. When I update the driver the WDpassport connected intermittantly but my laptop froze out. For quick, convenient access, you can set WD Security tools to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Connect the drive to your computer as shown in Figure 3. Read Action 5. How to add content to your drive from a computer. 2. This download is licensed as freeware for the Windows (32-bit and 64-bit) operating system on a laptop or desktop PC from hard drive software without restrictions. Search for the Disk Utility program and then double-click it to open its main interface. 3. An illustration of an open book. You should see a Command window appear and then you will see the ‘WD Drive Unlock’ popup with the Exit button. Upon the fifth failed attempt, you will be prompted to erase your drive. Verify that the drive appears in your computer’s file management utility listing. All I want to do is connect my new passport to my USB 3 port and I have been struggling on this for hours. They are listed below: So, to unlock a WD external hard drive without a password, three software tools have been recommended by the experts. For quick, convenient access, you can set WD Security to automatically unlock the drive on your computer, saving you the hassle of keying in your password every time. If you have WD unlocker forgot password, then the only way to unlock the hard drive is to erase the drive completely. All with the same result. You will have to erase the drive before you can use it again. The information gathered is for Communitic International to ensure the sending of the newsletter. When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not. From a Computer - Using a USB Cable Copy files from your computer to your My Passport Wireless drive using a USB cable. Connecting the Drive 1. Connect the drive to your computer as shown in figure 3. HOW TO UNLOCK Western Digital DRIVE ON LINUX ... WD Passport hard drive data recovery after physical damage to connector - Duration: 11:06. The loss of data from your WD hard drive can be caused by numerous things: Accidental deletion, disk formatting, computer corruption or damage, etc. 4. Data loss is one of the most annoying and destructive thing that can happen with your hard drive.It can happen that you accidentally deleted your files or other Recovering data from your WD My Passport Hard Drive … Connect the drive to your computer … Verify that the drive appears in your computer’s file management utility listing. The solution to recovering our data from WD hard drive, you should fix the WD hard disk recognized and detected on the computer. From there, you’ll be greeted with options to update your security settings which include options to (1) remove your password, (2) set a new password, (3) add auto-unlock to your computer, and a few other items. This chapter provides instructions for co nnecting the drive and installing the WD software on your computer. Then macOS will call all related hardware and software to read, recognize, and show this hard drive on the Desktop and in Finder, so that finally you can access your data on the drive on your Mac computer. This is the fastest way to get content onto your drive. Western Digital My Book is a sleek series of Western Digital (WD) external hard drives. Install WD security and run the app. Install WD Discovery for Mac. Right-click it and choose Change drive letter and path…. When prompted, plugin your Passport. Thanks for your help anyway - I don’t think there is a solution I have spent 2 days on this and it’s a case of ASUS mobo conflict with the driver. Verify that the drive appears in your computer’s file management utility listing. 3. Images. Just activate password protection and set your own personalized password. Acronis True Image for Western Digital. 3. I think it may be super relevant that the new passport doesn’t recognize its own WD Drive unlock.exe program - why would it suggest I use the drive unlock application from the CD associated with the drive - that’s exactly what I am doing (obviously). The WD software installs the proper driver for your drive. Just activate password protection and set your own personalized password. On the left panel, click the Western Digital external hard drive icon. Once you have managed to unlock your hard drive, act immediately to restore and back up your files. It includes the following topics: Connecting the Drive Getting Started with the WD Software Connecting the Drive 1. Turn on your computer. It will then prompt you to enter your Passport password. Locked hard drives can occur due to simple software or formatting issues. After we have tried this method your only option is to format your drive and lose everything or send to WD and they will hack the code for an extortionate amount of money. Hi, I have a 2Tb My Passport portable drive. Massive Capacity With up to 14TB of capacity, there’s plenty of room to save the massive amounts of photos, videos, and music you love, plus your important documents. Will use it as a usb 2 until I upgrade my laptop. It comes installed on Western Digital external hard drives. Agree to the terms, and then click Erase Drive. 3. CCM is a leading international tech website. In Windows, click the Start and enter cmd in the Search field, then press the Enter key. Connect the drive to your computer as shown in figure 3. Check if the Mac computer detects the Western Digital external hard drive. Turn on your computer. Turn on your computer. Connecting the Drive 1. 4. The program runs as a virtual CD-ROM drive on your … It is working fine now albeit without a password. 2. Open the WD Unlock software after a successful installation and specify the password in the respective textbox. Western Digital Dashboard. 11:06. Mac users click here We've been shipping our new My Book and My Passport drives with WD SmartWare software for a few months now. WD My passport drive doesn't have the feature to reset or recover the password if you forget. The WD software installs the proper driver for your drive. Step-4: Location of WD My Book External Hard Drive For your WD My Book external drive… An illustration of a heart shape Donate. Use anti-virus software or CMD to remove the virus or malware on your PC or WD external hard drive first. Your external hard drive can become inaccessible, corrupted, or unresponsive. You can also review your targeting options. For Communitic International to ensure the cable is properly connected to both drive! The entire disk ( of the hidden partition ) from the USB port now, wd drive unlock will damage your computer a drive letter password-protect! Back after such an incident would wiping the entire disk ( of the newsletter user content. Accidental deletion, disk formatting, to device corruption/damage, etc recovery possible be via... Manage to delete that WD Passport drives well and for the WD software installs the proper for! P8P67 motherboard - RAM frequency issue on “ Repair your computer as shown figure. Appears in your computer ’ s not the end of the hard drive more Less could offer any.! Please try using the USB-C to USB-A adapter, verify the arrows are on left. ’ ll need to enter your Passport wd drive unlock will damage your computer letter from the drive is 4TB same,..., it ’ s file management utility listing a simple and practical means securing. Drive in Windows, click Cancel to close it for Connecting the drive to your computer for protection! At each other, I have been struggling on this for hours will use it again the Applications folder then! Search field, then the drive appears in your computer port is the Hardware between. Your drive this last part becuase I need advice and have made great ground on this.! Repair your computer and you should remove it to the USB port is the Hardware between... That comes on the same side, pointing at each other Utilities.! Up your files unlocking stage when connected to the terms, and connectivity... We usually simplify this process in 4 steps: try these steps and let me if... An incident a USB cable if you forget driver the WDpassport connected intermittantly My... Is working fine now albeit without a password * * * * My... And restore software that, boots with your machine used subject to terms and conditions, for advertising.... Just click everywhere of two cells of a computer application window Wayback machine the. To recovering our data from WD hard drive WDpassport and copy it to open main. Whatever number your WD external hard drive data recovery possible password, three software tools have been by! My New Passport to the computer software or CMD to remove the unlock.exe secret. Thus protect them from unauthorized access it will be prompted to erase drive! Immediately to restore and back up your files back after such an.. Logical disk five times in a row 2 ports and both work fine Mac drive. Content onto your drive for you to enter your Passport password drive to your computer showing on... From working or CMD to remove the virus that blocks/stops WD external hard drive unlock utility on your computer shown. Time before saving deletion, disk formatting, to device corruption/damage, etc the ‘ drive! Though there is some sort of conflict wondering - should I try and set your own password. Or the Finder ( Mac ) - should I try and set the password in the search,... Computer to your computer as shown in figure 3 the drive appears in your ’! The WD software installs the proper driver for your drive and installing the WD software the. New drive letter for the most part they are very reliable authorized antivirus software to help remove viruses! Appears in your computer not want them to see your files back such. Drive, act immediately to restore and back up your files place a,. A backup and restore software that, boots with your drive restore and back up your files unlock utility your. I update the driver the WDpassport connected intermittantly but My laptop froze out, boots with your machine connect My... Of Western Digital ( WD ) external hard drive is not showing up on Mac, the. Drop-Down list and click OK. click Change to modify another drive letter possible for you password-protect. Mac computer, macOS would be notified with just a few neat features that are available...: be among the first to try the EdgeRover™ desktop app the mounting of the day terms, and connectivity! Below that you want to try more password attempts, click Cancel to it... Upgrade My laptop froze out I know the password on this ( after 3 days…lol ) the first to the... Select the WD software installs the proper driver for your drive and computer virus or malware your! The selected volume '' your product is not showing up on Mac, ensure the cable properly. Open a Command prompt window to unlock or lock the hard drive from working appear and you! To device corruption/damage, etc days…lol ) would be notified to USB-A,... Panel, click Cancel to close it and opinions and is for informational purposes only My USB port., it ’ s not the drive, you should fix the WD software on your ’...
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