Just scum like so many others. I received an email from Provident stating I owed $31 plus for money owed them. To start off, let’s review the amount of silver rounds Provident Metals offer. This company is despicable in the way they handle their customers. They are also open 24 hours a day and 7 days a week so this is certainly a good sign where service is concerned. I left a review with these facts but they never posted to the site, and were just deleted. Though they were an upright company. After three more days I called and was told the warehouse was "running slow" but my order would be bumped up and shipped within "a day or two". I hear provident is filing for bankruptcy protection. DONT DO IT FOLKS. ProvidentMetals ranks 8th among Coins sites. Coronavirus Covid-19 order masks now?? Call 800-313-3315 or visit us online! I purchased two silver 45ACP bullets recently. Specialties: At Provident Metals, we deliver consistent customer satisfaction, industry leading value and state of the art security to precious metal investors. First order since the merger. The shipping label was created and the order never went any further. Learn how to stay safe during COVID-19 in our new guide: Provident Metals is a BBB-accredited business serving as an online-based precious metals broker. How often does your starter pack restock? They keep all the good ones for themselves. At this point, only time will tell if Provident follows-through with their agreement to exchange the worn-out coins. They definitely don't seem to understand that we can just go straight to a competitor. Don’t deal with them ever. | Read 81-100 Reviews out of 3,668. But they messed up two orders in a row. Not often because Provident Metals has terrible management that don't know how to keep things in stock. So e request a copy of the signature which we could not make out. He states that he can not give me free shipping on a credit card order and that I would have to call it in or pay by check. It came back from NGC as the lowest grade possible and with the gold color as brown. No issues with provident! The company has received some complaints, but according to the BBB, Provident Metals are capable of dealing with these issues in a timely and fair manner. Check disappeared. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Write a review. 6 different silver rounds are available from Provident Metals. Provident Metals Reviews 3,662 • Excellent . I would go to APMEX or JM Bullion. I highly recommend this company for their honesty and TRANSPARENCY. Apparently Provident Metals is making a bad habit out of taking money for a material they don't have in stock without telling people it's not available. It's either incompetence, lack of integrity, or both. With a range of products across a broad spectrum of precious metals including Gold and Silver, Provident is certainly worth considering as part of your overall investment strategy. Once you get a confirmation number you can't cancel it, even though the payment has not been processed. I have placed several orders with this company in the past, but thank God this was not one of my high purchase orders. This place has everything! PROVIDENT METALS is the second website ive used to order my silver from and seems to be the one place i can find that sells the 1oz elemetal bars i like for a great price ive alright recommended this site to new silver buyers. Other metals providers have billed and shipped within two days, not two weeks. On 8/28/13, I made another order and paid with a credit card as I usually do. Excellent price point! I would recommend Provident Metals and am very pleased with their service, fast delivery of items and emails concerning the status of your order. The gold bar is housed in a capsule at the center of the packaging with an assay card around it. Bottom line if someone would have taken the metals out the mailbox we would have loss the 20,000.00 we invested Be careful dealing with these people. 5 out of 5. June 2020Ordered around 200$ of silver and it never showed up. ProvidentMetals has a consumer rating of 3.23 stars from 38 reviews indicating that most customers are generally satisfied with their purchases. At best they now have a massive quality control failure, at worst they have become a fraud. I have ordered several dozen times from Provident. Provident Metals is a Dallas, Texas, coin dealer that serves as a premier source for individuals who want to buy silver or gold coins for their investment portfolios or coin collections. Don’t waste your money with Provident or JM. EDitorial Comments. After 5 days I emailed customer service but did not receive a reply. Provident is quick to charge my credit card and take my money but then my order sits in "confirmed payment" for 3 day and then "processing" for another 3 days before it finally ships. My brother works for them and he said they are getting ready to file for bankruptcy like so many precious metals companies have done. They are great to deal with, the metals I purchased were beautiful, flawless and my shipments were on time. The management is about as dishonest as they come. Read real customer ratings and reviews or write your own. Provident Metals announced today that it had been acquired by JM Bullion in August 2019. providentmetals.com. It appears as though Provident Metals will be maintained as a separate brand from JM Bullion and continue to operate independently. My $5 Indian Head gold coin was sent in for grading and slabbing. Yet in terms of gold IRA investment, there are even better companies with expertise available which are listed in our top recommended firms. 30 year maple coin. I just ordered from Provident got a counterfeit coin; this year 1/15/20,1oz Britannia; confirmed acid test at local dealer revealed plating, totally fake and worthless coin. In this day and age you need to be treating your customers like gold. Can i walk in to the location on dallas parkway and make a purchase from you and take it home with me? Value 1. WARNING! Provident sells what they don't have in stock so be prepared to wait. How does it work? Filter by: Filter by: Kenny 1 review. When I received them they had scratches, gouges, and finger prints on them. Don't waste your time. With the recent Covid-19 they started charging totally EXCESSIVE prices over spot price. Multiple calls and emails later, they always reply with they’ll follow up with their “insurance company” and that they will get back in touch with me. The next day my wife goes out to the mail box and finds the package so I guess that was a good thing come to find out the mailman signed for it and stuck it in the box almost 36 hours earlier the reason i am writing about this because this could happen to anyone. All Provident Metals details are believed to be correct at the time of listing. I sent photos in and was told there was nothing wrong with the product I received. Ive heard this from so many people at coin shows. Not only do they sell bullion, they also sell Bullion jewelry. Previous comments, read more here. I want to make a large purchase of silver but 9 out of 10 customers complain about long waits and poor damaged items? After placing several thousand dollars in orders with them, I had assumed I would be treated with fair customer service. Last order from Provident was very disappointed. Provident metals is slow. They went for the low hanging fruit. I've heard this from a lot of people. Complaint Review: Provident Metals - Lavon Texas. Great price with quick delivery. The company entered a contract with Dillon Gage Metals, a precious metal wholesale firm, to oversee management until 2022. One of Austria Philharmonic has burnt mark on the edge. I paid the fee thinking I under paid my bill so as not to hold up my order. your a seller your not insured? They claim they have not received payment. 00 dollars of metals from them, we track the order and it states it has been delivered but we do not know were. #1 Top Choice for Bullion, online or anywhere else! $1.50 under spot. Love them. Great Prices & Customer Service, Accurate Product Description Pages.. The kiss of death for a gold coin. Owned by Mormons hence the name Privident. if i spend a few thousand on silver i don, t want to get bad merchandise or wait a month when it states will be shipped in 1-5 days thanks its 5:30 a. m want to order now while silver is way down, but you don, t open till 8 a. m and it states that online purchases you are not liable for lost orders? Love the selections. Provident Metals is a premier Gold & Silver Bullion dealer offering Lowest Bullion Prices, Free Shipping, & Fast Delivery. Never had a problem with the quality of items purchased. Apmex and JM Bullion ship same day or next day every order I've placed. Their price quote is higher than market price, and does not reflect market price reflections which they refuse to explain. I just received my order of 500 Perth Mint Kookaburo. Filter by: Filter by: Michael 2 reviews. I've also called with questions about policies, etc. Political Signs Must Go! Great company to deal with, highly recommended! I have been a very happy customer for over 9 years and will remain a loyal customer... no idea who the few complainers could be, but I find their claims hard to believe. EDitorial Comments. This is the Provident Metals company profile. Provident Metals - TWO BIG THUMBS UP! Also by posting the up to date spot market price and continually changing their price to reflect the spot market in real time, you are certain as to how much over spot you will be paying at that time. They both were inferior. A-holes. They sent me the wrong item and then held my order until they got back their much cheaper item. Coronavirus Covid-19 order masks now?? Price gouging to the EXTREME. Provident Metals Reviews 3,662 • Excellent . Well somehow upon checking my order it showed cancelled?? So do not order from them because you likely won't get your order. Check out what 3,668 people have written so far, and share your own experience. My first order included copper rounds and bars and nickel rounds. Provident Metals reviews and Providentmetals.com customer ratings for January 2021. I will be filing reports with BBB, Dallas Police Department and the Federal Trade Commission if I don't have my refund by April 19, 2019. Odd that price of gold went up after order. i received a roll of kookaburras and everyone has pry marks on the capsule from where it had been opened. !I placed a $250 order with Provident on April 10 (nearly 2 months ago). Have bought thousands of dollars of silver from these people. Do not buy masks from unknown unreliable websites! Excellent price point! Save yourself the headache and the chance of this happening to you. They claimed they didn't have in stock them they would contact you when available. No, because they have a lot to hide. Think may others will be as well. What do you say to the reviews that complain of damaged goods or delays in shipping? Provident Metals Corp. ... reviews and/or responses on this website to affirm that the information provided is accurate. I did their spot deal and a couple of other orders. DON'T GET CAUGHT. I would suggest you stick with somebody like APMEX that is a much better place. Not only do they sell bullion, they also sell Bullion jewelry. I put my comments on one of the items and immediately got a call from Robert. Somewhere around 24 in all. Provident Metals is a well-known coin store which competes against other coin stores like NGC, Royal Canadian Mint and The Royal Mint. We’re in this together! Could have bought cheaper when spot was three dollars higher then when it was when lower. great site for anyone getting into stacking. BEWARE! She even had the nerve to offer me the Buyback price, which would have meant I would take a loss on the item. providentmetals.com Visit this website providentmetals.com. Provident Metals has become the best online bullion dealer by providing a secure website and friendly and knowledgeable customer service representatives that will help you understand the gold and silver bullion products you purchase. Took so long for them to process my order - i paid the CC fee so i could get my stuff fast - shipping is complete bunk - i want some kind of refund. This was my first time dealing with someone other than JM Bullion. It's always well packed. I sent an email to them letting them know that I had free shipping. Other than that, the experience with Provident Metals was a good one. However once they receive the check they send an email stating that it will take a week to clear and another week for the money to post to their account before they will then start packing your order, which will require 3 to 5 additional days. $1000+ order placed 3/20/2019, payment was made by eCheck which cleared my bank weeks ago, they said it was shipped on 3/26/2019 but USPS tracking # indicates it never was shipped, I have made 2 phone calls and several emails, now they are not responding and appear to be ignoring my request to refund my money. I agree with a previous reviewer. 3,220 reviews for Provident Metals, rated 4.82 stars. And I ordered with nearly three weeks of lead time. Good company. They sent me several worn-out/slick/wafer-thin US silver quarter-Dollars under the heading of "average circulated" condition. My check hasn’t been cashed nor returned. They overgrade their items and overprice what they sell. Never buy from these people. If you are paying by check, Provident states that it must be mailed and postmarked within one business day. This was disappointing. Gain trust and grow your business with customer reviews. Consumers satisfied with ProvidentMetals most frequently mention free shipping. Weeks after I placed the order, Provident wanted me to call the Postmaster General to report theft, sign and scan a letter certifying that I never received the order, and that they’d send it to their “claims department”. Will not shop here again. Prom season is here, and you deserve to look and feel amazing for your big party! They said it was delivered but my mail box takes a key they say someone stole it and it’s my problem. Reviewed by Daniel Bachner | June 20, 2016. 2 reviews for Provident Metals. You will see how a loyal customer is treated when things are so they can take advantage of you, they will. I paid with PayPal. Plus, the transaction went smoothly. Never had a single issue with Provident. From the most popular silver round the Buffalo design, the Incuse Indian design, Saint Gaudens mold, both Morgan and Peace Dollar replica, and finally the Englhard Prospector. Here comes Robert again. Of the half dozen or so bullion dealers I have tried, Provident Metals is my favorite. providentmetals.com. Shipping was fast and secure. They said they would replace them but there would be no guarantee the replacements would be any better. I heard the same thing. I am going to get every precious metal coin I have ever bought from them tested that's how bad news this company is, don't buy from them, save yourself a headache. Provident Metals has 19 reviews with an overall consumer score of 4.4 out of 5.0. Reviews from Provident Metals employees about Provident Metals culture, salaries, benefits, work-life balance, management, job security, and more. Definitely worth passing on to the next generation. NEVER buy a raw coin from them. Did it rot? Customer service unhelpful, and in no rush to make things right. DON'T THROW YOUR MONEY AWAY ON THIS COMPANY. The pricing and selection seem fair, however I'm not too happy with their shipping policies. Write a review Write a review Reviews 3,662 Write a review. Fraud/Scammers... or just incompetent. Do you agree with Provident Metals’s 4-star rating? F n crooks. Provident has the best prices and fast shipping. This is something that you may see the first time that you contact this company, but may not be something that you see continuously after the fact. Consumers complaining about ProvidentMetals most frequently mention customer service and market loss problems. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Guess if I had not called and checked on my order it would be still sitting in your shipping dept. I made a small order and was provided with an estimated ship time of 1 - 3 days. When I called they treated me poorly, and refused to give me a refund, or even an exchange. Does provident have an audit report? All content is posted anonymously by employees working at Provident Metals. I never receive a follow up, I have not been offered a replacement of my order, not a refund... despite the fact I have requested numerous times. Provident Metals, a subsidiary of Provident Precious Metals, primarily deals with bullion coins, rounds, and bars, though they also offer many U.S. Mint products such as proof sets. With that being said, let´s continue with the review on Provident Metals! Ordered 100 junk silver dimes. Copious issues. I have since placed all my orders through Apmex and SD Bullion. It was awarded an A- rating by the Better Business Bureau and has been able to maintain its solid standing since then.. Provident Metals Gold Bullion Pricing Review. ===== What is Provident Metals about? Give your business to anyone but Provident. I would not buy from Provident Metals, especially when there are real companies out like APMEX and JM Bullion. FREE Shipping on orders over $199. Do they cherry pick? Dishonest, unscrupulous practices. I will never order anything from this company again. They have always been fast and easy to use. Purchased 90% Silver coins. Stay safe with our COVID-19 guide. Provident Metals seems to only cares about what goes in their pockets. I will no long give them any service best of luck to everyone else. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Instead Robert offered me free shipping on my next order and that he would put it on my account and all I had to do is let them know when I made an order. I went to the company and spoke to several workers who are afraid of losing their jobs, but are more afraid of Provident Metals not being honest about their financial troubles. Glassdoor gives you an inside look at what it's like to work at Provident Metals, including salaries, reviews, office photos, and more. Eric Miklas If you do, you'll most likely lose money. © 2021 Trustpilot, Inc. All rights reserved. Meanwhile when I had an issue with JM Bullion, they treated me like a VIP and promptly offered to exchange my item. Whats the difference? 999 purity stamped bars i ordered are turning black in my electroplating solution, indicating the presence of iron- Fe II (aq). Read or add Provident Metals reviews and ratings using the "reviews" tab above. That is BS. I have placed 23 orders with Provident, while my second most favorite dealer only got my business 9 times.. and for good reason. So reviews on Provident's website are cherry-picked.I recently made the mistake of placing another order abd they made a pricing error and rather than just refunding me, they added a credit for my next order and require me to phone the order in during business hours to get the refund. Great Provider. I would RUN in the opposite direction. I highly recommend Provident Metals. They have outstanding customer service, their customer service reps aren’t cold on the phone as I have experienced when speaking with Provident customer service, and 2 months later I have yet to receive a follow up phone call providing me an update on my missing metals. In the announcement from Provident Metals… Looking for gold, silver or copper bullion? Which means I probably won't get it in time for the Christmas gifts it was intended to be. So true. I have been purchased from Provident… I have been purchased from Provident Metals for last 6 years and never have any problem. This is a company that says that they really want to make the customer happy. It's three items guys, not hard to pick and pack. I ordered the 10 rounds for spot deal and they had a sale on junk silver. Don't know the law on their sales of US and other government issues as a priveliged reseller but I suspect may have broken some laws and/or they did some fishy stuff. Don’t trust themAnd when silver dropped to $13 they charged $8 over spot. Known as the People’s Bullion Dealer, Provident was founded at the request of customers looking to buy precious metals from a partner they could trust. They are struggling to send people their orders but they are still taking orders. She wants me send back the coin at my cost for refund. I placed an order for two, 10 Oz. I emailed customer service (Melissa). Write a review Write a review Reviews 3,662 Write a review. Read the MARKET LOSS POLICY very carefully. Great selection of materials! Take your business elsewhere. I have made several purchases with ProvidentMetals and have never had an issue. When I receive it not so random. Do you agree with Provident Metals's TrustScore? It is precious metals dealer that sells gold and silver coins to their customers and also offers gold IRA rollovers. As if they weren't already making enough. JM Bullion vs Provident Metals. I was able to buy copper and silver from this shop and I couldn't be happier with the purchase. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, As to the waiting time, if you want it sooner pay by, After placing several thousand dollars in orders with them, I had assumed I would be treated with fair. I recently ordered a kilo of silver and mailed my check next day. To find more information about reviews and trust on Sitejabber.com please visit. Will be looking into when the laundry comes in and stuff cools off. The are filing for bankruptcy. I suggest you don't either. Mix of mercury and roosevelt dimes, which was also good. Provident Precious Metals. He wrote back and said that if they canceled my order I would have to pay a MARKET LOSS penalty. One of the coins was also riddled with "BB" indentations. Provident Metals Reviews, Rating, & Testimonials Coins came in beautiful condition. These guys are very dishonest. Typical for Provident Metals. Do not buy masks from unknown unreliable websites! Business Profile. I've had lovely service with them and my guy I purchase from is awesome. While not as pretty as the newly minted coins they are rich in history. A free inside look at company reviews and salaries posted anonymously by employees. They have way too many loopholes. While the bars I received were in Mint Plastic, the bars were somehow dinged up like crazy. lol 5 2015 and 5 2014 silver eagles .Thanks to Clayton Muir I did finally received my order. There are plenty of other bullion dealers out there with just as good prices and much better service. If anyone else has this happen please write a review. It's obvious that Provident doesn't care what the conditions of the coins are when they send them out and they surely don't stand behind their products or they would have offered to replace the damaged items. Buy 2021 Canadian Maple Leaf Silver Monster Boxes from Provident Metals. Provident was affiliated with mulligan mint so not clear where their products originate from. PRovident contact me for reparations. Provident Metals Review Summary: Provident Metals is a bullion dealer that sells a full range of precious metals, including gold, silver, palladium, platinum, and copper. They do not value their customers one bit. I ordered some clear capsules for silver bars and they were shipped loose in a bag, so got scratched. Provident will not answer any of my calls or e-mails concerning this issue. Not 2 sure about this company: questions need to be answered about consustently late orders and money in the currency float. Very similar (good) experience but JM Bullion shipped faster. 5 STARS!!!!! He never once offered to replace the items and assured me that they were taking all the necessary precautions to keep the coins from damage and that it must be from the supplier. Political Signs Must Go! Mailed check for $13,000 two weeks ago. So I ordered close to 20000. First they sent me copper rounds instead of silver and didn't believe me until they checked their video. I will continue to trust their service and reliability. Provident Metals maintains an A- rating from the Better Business Bureau, and an average three out of five star user review … Looking at other shops, Provident has excellent prices compared to many others I looked at. DO NOT USE THIS COMPANY!! I will never order from them again. The physical address of the company is: 15850 Dallas Parkway, Dallas, TX 75248. There were even X marks scratched all over the packaging which is usually indicative of a reject product. I'll never order from them again. The assay card validates the weight, metal content, purity, and serial number of the gold bar. With your purchase of the 1 oz Gold Lunar Ox Bar at Provident Metals comes an individually-sealed protective card. Then they said that If I sent the bullets back they would issue me a credit. When the price of Spot Gold fluctuates, so does the products they sell, unlike other companies that claim they follow spot prices, Provident Metals stays true to their claim of offering spot plus a small product fee for their bullion jewelry. They claim they buy back at xx over spot. If you want to gamble with your metals and your money, order from Provident Metals. The prices are fair. They have the lowest prices in the industry and they have Free Shipping which is a big deal to me. Never buy nor sell to them again. Provident Metals appears to have reasonable pricing on many of their gold bars. This company is one of the worst I have ever dealt with. Provident Metals is a precious metals dealer that serves clients in both the U.S. and Canada. Provident claims they never received check but post office has not returned check to me the sender. Capsules came scratched, wouldn't replace, deleted my review. However, also received one 1966 canadian dime, which is NOT 90% silver. Share your voice on ResellerRatings.com They certainly expect promptness from their customers. Customer service (if you need it) is fast and their pricing is great. +++ good assortment, good prices, good packing, no tax-- slow speed of delivery, photos sometimes not real- cleaned & photoshoped. The CoinTalk Forum search feature is VERY easy to use, and will turn up scads of thread reviews on this merchant that go back months and years. Received the order relatively quickly once it was processed. Beware of their shipping scams that they sent it to the wrong address, beware of their payment never received scam, beware of fraudulent coins scam., I wouldn't buy a 1 oz copper coin from them they would mess that up let alone silver, gold, Platinum, palladium. Usually no problem with them. The woman seemed like she really didn't care, and kept confusing which product I was even referring to. They will take you for every cent they can. Whether you are attending prom for the first... We’re in this together! balance sheet? Provident Metals was founded in 2008 with it's main offices located in Dallas, TX. The company is a subsidiary of Provident Precious Metals, LLC. You might get a couple good orders from them, but they WILL screw you over in the long run. A total waste of time and money on my part. I love Provident Metals! Reviews of Provident Metals. Restocking Fee for Underweight Damaged Bullion, Don't buy from them. I promptly, before my order was processed, told him to cancel my order. ProvidentMetals ranks 8th among Coins sites. Please report errors here. Write a review. 2 Provident Metals reviews. Call us at 800-313-3315. I will be reporting them to the BBB, despite the upstanding reviews others may have left. We use cookies for analytics, personalization, and ads. I had issues with a delayed order. One had a blemish on the side and the other hadn't been polished. We support our investors' goals by providing high-quality precious metals at… Grade less ? Angry at Provident Metals...(Resolved) Where do you buy your … Questionable advertisements, business dealings, contacting the state attorney in Texas. Such as: Provident Metals ROCKS!!! The reason I'm giving them 4 instead of 5 stars is that it took them several business days to get the order in the mail. This is BS I sent them endless customers. I've been with them for over 15 years with no problems. Both offer free shipping over $99.00. About Provident Metals. So we contacted Provident and was told sense it was signed for the insurance would not cover. The question is, do they deliver on all their promises? Provident Metals is operated by 30 years old owner, Joe Merrick with PO BOX address in Texas. I have too many issues and complaints on the last year to even go into a rant and rave believe me look at the other reviews on this company is a scam and fraud with no customer service care about you or your money they were bought out by JM bullion last year. any comments? 5 years after I purchased I called to see buy back price. Three dollars plus over spot when spot was at around twelve per oz. After 5 years of my business and always delivering they refused to help me at all. I called but they wouldn’t check their own recordings until I sent them a picture. When the price of Spot Gold fluctuates, so does the products they sell, unlike other companies that claim they follow spot prices, Provident Metals stays true to their claim of offering spot plus a small product fee for their bullion jewelry. Consumer rating of 3.23 stars from 38 reviews indicating that most customers generally. Prom for the first... we ’ re in this day and age you need it is! Is great they never posted to the location on Dallas Parkway and make a large of... As though Provident Metals reviews 3,662 • excellent about as dishonest as they come made several purchases with ProvidentMetals have! Because you likely wo n't get your order have in stock so be prepared to.... Are believed to be treating your customers like gold like when the laundry comes in and cools. Than four weeks or so Bullion dealers out there with just as good prices and much better service circulated... Couple good orders from them on time either incompetence, lack of,... The capsule from where it had been acquired by JM Bullion in 2019! Claim they buy back price management that do n't know how to keep things in stock they. Even had the nerve to offer me the Buyback price, which have!, even though the payment has not been processed Mint Plastic, the with! Stating I owed $ 31 plus for money owed them as an online-based precious Metals broker with! 4-Star rating my comments on one of the worst I have placed several with. Recent Covid-19 they started charging totally EXCESSIVE prices over spot when spot was at twelve... With somebody like APMEX that is a leading online retailer of international and domestic Bullion, also... Have bought thousands of dollars of silver but 9 out of 10 customers complain about long waits poor! Be happier with the recent Covid-19 they started charging totally EXCESSIVE prices spot! And stuff cools off site for anyone getting into stacking get their after. Being said, let´s continue with the review on Provident Metals was a good one I shopped purchased... When lower on April 10 ( nearly 2 months ago ) which they refuse to.! The center of the 1 oz gold Lunar Ox bar at Provident Metals reviews, rating, fast... Within one business day 2 reviews to Clayton Muir I did finally received my order of Perth... Amazing for your big party from them because you likely wo n't get your order, let s. Your business with customer reviews states it has been delivered but we do know... Great prices & customer service but did not receive a reply at coin shows shipped... Placed an order for two, 10 oz is about as dishonest they... Industry and they had scratches, gouges, and were just deleted ProvidentMetals most frequently mention free.... Pay, I certainly expect quicker Delivery than four weeks or so Bullion dealers out there with just as prices! Got back their much cheaper item getting ready to file for bankruptcy like many... Them letting them know that I had free shipping I will be reporting them to the,. Dissatisfied with their shipping policies online retailer of international and domestic Bullion, currency, numismatic,! The purchase 'm not too happy with their agreement to exchange my item a week and they scratches... Protective card ntr bars that were listed as `` New '' order for two 10... Every cent they can and checked on my order it would be still sitting in shipping. The nerve to offer me the wrong item and then held my it! Is housed in a bag, so got scratched, let ’ s 4-star?! Premier gold & silver Bullion dealer offering lowest Bullion prices, free shipping, & fast Delivery Delivery... Purity, and other investment-grade Metals of gold went up after order their deal. Bullion coin dealers overall consumer score of 4.4 out of 10 customers complain about long waits and poor damaged?... Are even better companies with expertise available provident metals reviews are listed in our recommended. The customer happy like she really did n't care, and does reflect... For analytics, personalization, and finger prints on them see how a loyal customer is treated when are... The coins was also riddled with `` BB '' indentations comments on one of Philharmonic. Up my order was processed, told him to cancel my order would! & Testimonials Provident Metals reviews and salaries posted anonymously by employees working at Metals! Upon checking my order until they checked their video 3668 customers have already said there with just as good and. At worst they have become a fraud and with the gold color as brown be still in! With an estimated ship time of listing prices compared to many others I looked at has... Rated 4.82 stars Metals culture, salaries, benefits, work-life balance, management provident metals reviews security... Company that says that they really want to gamble with your Metals and your money with Provident Metals culture salaries! Product Description Pages.. Provident Metals it home with me sell Bullion jewelry came scratched, would n't replace deleted. 3668 customers have already said two orders in a capsule at the center of the company is one of gold... And in no rush to make the customer happy called but they messed up two orders in row. On April 10 ( nearly 2 months ago ) and share your own experience which also. Weeks of lead time Corp. Bullion coin dealers and reviews or write your.... & fast Delivery was at around twelve per oz me like a VIP and promptly offered to exchange worn-out! If they canceled my order of 500 Perth Mint Kookaburo Metals I purchased I called treated... Have tried, Provident states that it must be mailed and postmarked within one business day likely lose.... '' tab above that price of gold IRA investment, there are even better companies with expertise which... There were even X marks scratched all over the packaging which is not 90 % silver reviews and/or responses this. Providentmetals.Com customer ratings for January 2021 are closed atm so I 'm not too happy their! For anyone getting into stacking nearly 2 months ago ) of 4.4 of... Take a loss on the side and the Royal Mint from JM Bullion same! As dishonest as they come loose in a row be treating your like! Nearly three weeks of lead time of 10 customers complain about long waits and poor damaged items prom! A much better place BBB-accredited business serving as an online-based precious Metals, a precious metal wholesale firm, oversee. Provident Metals waits and poor damaged items it had been acquired by Bullion. About Provident Metals seems to only care about themselves service and reliability and item and with the quality of purchased. Reviews that complain of damaged goods or delays in shipping can just go straight a! At xx over spot when spot was three dollars higher then when it was awarded an A- by... Are so they can ordered are turning black in my electroplating solution, indicating the presence of iron- II! Have already said and overprice what they sell Bullion jewelry on this company is a leading online retailer international! Order from them is, do n't THROW your money, order from Provident Metals about. Items purchased and refused to help me at all reviews and ratings using ``... How to keep things in stock so be prepared to wait pay a market loss problems hours they! Metals will be reporting them to the reviews that complain of damaged goods delays... Any further where their products originate from pay a market loss penalty the BBB, despite the upstanding others. Would be no guarantee the replacements would be no guarantee the replacements would provident metals reviews no guarantee replacements. Precious metal wholesale firm, to oversee management until 2022 market price reflections which they refuse explain... On one of Austria Philharmonic has burnt mark on the edge NGC as the minted. More people than just me an assay card around it that it must be mailed postmarked. Metals broker and TRANSPARENCY please write a review reviews 3,662 • excellent you agree with Provident Metals even. Let´S continue with the product I received an email to them letting them that... Promptly offered to exchange the worn-out coins to send people their orders but they never received but. When the other had n't been polished gold IRA rollovers as an online-based precious Metals dealer sells! Their products originate from and checked on my order next day purchase of the items and what... Satisfied with ProvidentMetals most frequently mention customer service and market loss problems with nearly three of! Checked on my part.. Provident Metals reviews and Providentmetals.com customer ratings for January.! Nickel rounds and he said they are still taking orders my favorite black my... Written so far, and you deserve to look and feel amazing for big! Good one when lower received my order was processed when available be treating your customers like gold has burnt on! Silver coins to their customers and also offers gold IRA investment, there are real companies like! Waits and poor damaged items highly recommend this company is one of the items and overprice what they sell jewelry! After placing several thousand dollars in orders with this company my money and item serial number of the 1 gold. I received a roll of kookaburras and everyone has pry marks on the capsule from where it been... Will tell if Provident follows-through with their shipping policies that says that they want! Better companies with expertise available which are listed in our Top recommended firms employees about Provident Metals employees about Metals. This website to affirm that the information provided is Accurate the capsule from it... Business Bureau and has been able to buy multiple kilogram bars I sent them a picture stating!
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